Our People

ross-headleyRoss Headley, Managing Director

Ross joined Norman & Underwood in May 2012 as a Commercial Manager before becoming the Glazing Director responsible for all Glazing activities within the group. Ross was promoted to managing director of Norman and Underwood Group Ltd following a successful period in charge of the glazing division.

Ross spent 6 years working as a Project Quantity Surveyor for Galliford Try working on large scale commercial construction projects across the United Kingdom.

During his time at N&U Ross has overseen the growth and transformation of the Glazing division, successfully increasing both turnover and profitability and improving our client base. Ross has a MA in Property Development and Construction as well as a BA (Hons) in Human Geography and several Curtain Walling and Glazing technical qualifications.

Contact Ross


our-people-darrellDarrell Warren – Director, Roofing

Darrell began his career at Norman & Underwood in 1986 as an apprentice plumber.

He trained as a ‘traditional plumber’, learning the techniques of shaping and welding lead and copper sheeting as well as water supply and pipework installation that plumbing focuses on today. He developed these skills and experience working with the company’s craftsmen on repairing and restoring hundreds of roofs.

One of his most memorable moments was being part of the team selected to install the 1,260 golden panels it took to cover the Dome of the Rock in Jerusalem. Darrell has also worked on the Governors House on the Falklands Islands, the British Embassy in Moscow and many landmark buildings in the UK.

Darrell was promoted to Contracts Supervisor for the Roofing Division in 1998 and was appointed Divisional Director ten years later. His technical expertise and passion for quality gives owners and architects the assurance of knowing that their building is in safe hands. He is also the driving force behind our Craft Apprenticeship scheme, passing the traditional skills onto the next generation.

Outside of work, Darrell’s interests include sport and spending time with his family.

Contact Darrell


leon-inghamLeon Ingham – Director, Glazing

Leon began his career at Norman & Underwood in June 2012 introducing new commercial procedures and the first live project these were introduced to was Volvo Garage, in Birmingham.

Before joining N&U Leon worked for Galliford Try Construction as a Project Quantity Surveyor. During his time here Leon worked on buildings such as Lark Hill retirement Village, Colchester Magistrates court and Minster Secondary School in Southwell.

During his time at N&U he has worked on many major contracts such as 240 Blackfriars Rd, London, Cheltenham Ladies College, Leicester Market Food Hall, University of Wolverhampton (New Science block) and Tower View in London. Leon has an MA (Hons) in Property, Development and Construction as well as a BA (Hons) in Human Geography and Several Curtain walling and Glazing technical qualifications.

Outside of work Leon enjoys playing Squash and is interested in modern architecture and his ambition is to travel the world.

Contact Leon


tim shawTim Shaw – Financial Controller

Tim joined Norman and Underwood in May 2012 as Group Financial Controller.

He did his accountancy training initially in local government before moving on to a national firm of accountants. Rather than stay in practice, his desire was then to work in industry.

He has since worked in a variety of different industries, including agriculture; textiles; electronics; financial services; construction; covering manufacture, marketing, consultancy and distribution. He has worked both locally and overseas and in organisations of every different size from one person (himself) to the biggest company in the world (GE). He has therefore brought a wealth of knowledge and experience to Norman and Underwood.

Contact Tim

Peter_Welsh_0023Peter Welsh – Small Works Glazing Manager

A former professional footballer, Peter transferred to Norman & Underwood in 1987 to manage our small works and emergency glazing department.

As well as supplying local businesses and residents, Peter works closely with the Leicestershire Police Force and Leicester City Council to provide a 24 hour, 365 day fast response replacement glazing service. He has also recently managed a major improvement project to upgrade the glazing in all schools and colleges throughout the city.

Contact Peter

Phil SemmensPhil Semmens – Manager, Restoration/Conservation

Phil joined us in August 2010 to plan and manage our restoration and conservation contracts. He brought with him 26 years of award-winning experience in traditional lime plastering and stone masonry on heritage and listed buildings.

Formerly a divisional manager for Trumpers Ltd, a traditional plastering company, he also worked for Sapcotes and Linford Bridgeman, winning a RICS award and the Crabb Plastering Trophy for his restoration and conservation work.